Terms & Conditions

Introduction

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Welcome to Biago Custom ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website [biagocustom.com] (the "Site"), as well as any purchases or transactions you make through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

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1. Use of the Site

• You must be at least 18 years old to use the Site or make purchases. By using the Site, you represent that you meet this age requirement.

• You agree to use the Site only for lawful purposes and in accordance with these Terms. You are responsible for all activities that occur under your account.

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2. Product and Service Descriptions

• We strive to provide accurate descriptions of our products and services. However, we do not guarantee that descriptions, colors, or other content are accurate, complete, or error-free. Images are for illustrative purposes only, and actual products may vary.

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3. Orders and Payment

• By placing an order, you agree that you are purchasing a product or service in accordance with these Terms. All orders are subject to availability, and we reserve the right to refuse or cancel any order for any reason.

• Prices for products and services are subject to change without notice. Payment is due at the time of purchase, and you agree to provide accurate and complete payment information.

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4. Shipping and Delivery

• Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays due to factors beyond our control, such as carrier delays or customs processing. For more information, please see our Shipping Policy.

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5. Returns and Refunds

• Our return and refund policy varies depending on the type of product purchased. Please review our Returns Policy for details on returns, exchanges, and refunds.

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6. Custom Garments and Fittings

• Custom garments, including suits, kapotas, and shirts, are tailored to your specifications. As these items are made-to-order, they are not eligible for returns or refunds. We offer fittings and alterations to ensure your satisfaction with the final product.

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7. Intellectual Property

• All content on the Site, including text, graphics, logos, images, and software, is the property of Biago Custom or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.

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8. Limitation of Liability

• To the fullest extent permitted by law, Biago Custom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or products purchased through the Site. Our total liability to you for any damages shall not exceed the amount paid by you for the product or service in question.

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9. Indemnification

• You agree to indemnify, defend, and hold harmless Biago Custom, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Site or violation of these Terms.

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10. Changes to Terms

• We may update these Terms from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated. Your continued use of the Site after any changes indicates your acceptance of the updated Terms.

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11. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of New york.

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12. Contact Us

• If you have any questions or concerns about these Terms, please contact us at [your contact information].